manage customers, sales, market communication and services
iCube CRM (Customer Relationship Management) manages B2B type of customers, suspects and prospects. It facilitates and tracks the sales activities and communication, show clear pictures about the opportunities and progress to maximize sales.
As an edition of iCube CRM™, iCube MRM™ (Membership Relationship Management) is for businesses having web-stores or retails to serve end-customers and registered users.
You can define the membership loyalty program with incentives to attract and retain customers. Members earn points by purchases and redeem for gifts.
Both CRM and MRM have common features to manage the centralized sales, marketing and service management center for all sales channels. You can set up rules to define who plays what roles in what processes and how that deliver consistency across the complex sales, marketing and service systems.